Returns & Exchanges
At WATCHDIVES, we want you to be completely satisfied with your timepiece. If you are not happy with your purchase, you can return or exchange your watch within 30 days of delivery provided it is in its original, unworn condition.
Initiate Your Request
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the watch in its original packaging, including all protective films, tags, manuals, and warranty cards to ensure a full refund.
Ship to Service Center
Affix the provided shipping label or use a trackable courier service to send the package back to our designated inspection facility.
Inspection and Refund
Once our technicians verify the watch's condition, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing